Refund Policy

1. Subscription Services

ZendoWeb offers subscription-based services including hosting, maintenance, and web development plans. You may cancel your subscription at any time via your dashboard.

Refunds are issued under the following conditions:

• New Subscriptions: If you cancel within 7 days of your initial purchase and have not used any premium services, you may request a full refund.
• Renewals: We do not offer refunds for subscription renewals. Please cancel before your next billing date to avoid future charges.
• Custom Work: Services involving custom design, development, or consulting are non-refundable once work has begun.

2. How to Request a Refund

To request a refund, contact our support team at support@zendoweb.com with your order details and reason for the request. We aim to respond within 2 business days.

3. Chargebacks & Disputes

If you believe you were charged in error, we encourage you to contact us first before disputing a charge with your bank. We are committed to resolving issues fairly and quickly.

4. Policy Updates

This Refund Policy may be updated as needed. The latest version will always be available on this page with a revised date.

Questions or Concerns?

We’re here to help. Reach out to our team anytime at support@zendoweb.com.